You’re working against a deadline and have requested important information from one of your direct reports by 9 am Friday. You made it clear you need the information to move the project forward.

By 11 am, there’s no sign of it. You aren’t surprised – they haven’t been performing in a way that supports the team’s success. They’re consistently not delivering what was agreed upon by the team, have missed deadlines on their last three tasks, and as a result, significant deliverables are at risk of not being met.

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